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RETURNS

Please contact me for the return, at info@nienkevandee.com, You have 7 days to return your order. This period starts from the day you receive the order. The product must be returned in original condition and packaging, also include the receipt . After I’ve received your return and all is in order, I’ll refund your payment ( excluding delivery costs ) within 7 days.  

PRODUCT ERROR

NIEN always makes her products with care and checks them before delivery. But if there is still an production fault, please contact me at info@nienkevandee.com

You have 7 days to return the order, in original condition and packaging. If NIEN doesn’t  think the damage is due to careless use, you will get the refund including the delivery costs within 7 days. 

DAMAGE AFTER 3 MONTHS

Has your product been damaged or has another fault after three months. Then probably I can repair this for you. This will be charged with some costs, but please contact me for more information and advice at info@nienkevandee.com

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